How Do You Get Angie’s List Super Service Award?
The Angie’s List Super Service Award reflects a company’s consistently high level of customer service.
AJS Carpet Cleaning once again earned Angie’s List’s coveted Super Service Award, recognizing an outstanding year of service provided to members of the consumer review platform in 2013.
“Only about 5 percent of the companies AJS Carpet Cleaning competes with in Utah are able to earn our Super Service Award,” said Angie’s List founder Angie Hicks. “It’s a mark of consistently great customer service.”
To qualify for the 2013 Angie’s List Super Service Award, companies had to meet strict eligibility requirements. These included maintaining an A rating in overall grade, recent grade, and review-period grade, remaining in good standing with Angie’s List, keeping a complete company profile, passing a background check, and following Angie’s List operational guidelines.
At the time, company ratings on Angie’s List were updated daily and graded on an A-to-F scale in categories ranging from price and professionalism to punctuality. Members could identify award winners by the 2013 Super Service Award logo displayed next to company names in search results on AngiesList.com.
Angie’s List helped consumers connect with local service professionals in more than 720 service categories, from home improvement to healthcare. More than 2 million paid households used the platform for local ratings, special offers, magazine content, and complaint-resolution support.
This recognition reflects what matters most to us: providing dependable service, treating customers respectfully, and delivering results people feel good about recommending.
Call Today To Give It a Try
Call 801-368-0705
See What Customers Are Saying About Us
We are grateful for the many customers who have trusted AJS Carpet Cleaning over the years and taken the time to share their experiences. Positive reviews and repeat business mean a great deal to us because they reflect the quality of service we work hard to deliver on every job.
Carpet Cleaning Tips and Tricks
How to Get Dog Pee Out of Carpet
Removing dog urine from carpet can be difficult, especially if it has been sitting for a while. The right method can help reduce both the stain and the odor before they become a bigger problem.
Blot the fresh stain:
If the urine is still wet, use paper towels or a clean cloth to blot up as much moisture as possible. Do not rub, because rubbing can spread the urine and push it deeper into the carpet fibers. You can place a thick layer of paper towels over the area and press down firmly, or use a heavy object to help absorb more liquid.
Prepare a cleaning solution:
A common home option is a mixture of equal parts white vinegar and water in a spray bottle. Spray the area generously, let it sit for a few minutes, then sprinkle baking soda over the spot.
Another option is a commercial enzymatic cleaner. These products are made to break down the proteins in urine and are often one of the most effective choices for removing both the stain and the smell. Always follow the manufacturer’s instructions.
Apply the cleaner:
If using vinegar and baking soda, allow the mixture to fizz and sit for several hours or overnight if possible. If using an enzymatic cleaner, apply it as directed on the product label.
Blot and rinse:
After the cleaner has had time to work, blot the area again with a clean cloth to remove excess moisture. Rinse lightly with cool water and blot again to remove any remaining cleaner. This helps prevent residue from attracting dirt later.
Vacuum once dry:
After the area is completely dry, vacuum it to restore the carpet texture and remove leftover baking soda or residue.
Check for lingering odor:
If urine odor remains, it may have soaked into the carpet padding or subfloor. In that case, repeated treatment or professional carpet cleaning may be needed.
Help prevent repeat accidents:
Dogs often return to the same spot if any scent is left behind. Thorough cleaning helps reduce that risk, and a pet deterrent spray may also help keep your dog away from the area.
Always test any cleaning solution in a small hidden area first to make sure it does not cause discoloration or damage.
How to Get Dog Pee Smell Out of Carpet
If the visible stain is gone but the odor remains, the source is often deeper in the carpet or padding. These methods can help improve the smell:
Enzymatic cleaners:
These cleaners contain enzymes that break down the proteins responsible for urine odor. Saturate the area enough for the product to reach the carpet padding, then follow the label instructions carefully.
Vinegar and baking soda:
Spray the area with a 50/50 mix of white vinegar and water. Let it sit briefly, blot up the moisture, then sprinkle baking soda over the area once it is mostly dry. Leave it for several hours or overnight before vacuuming.
Hydrogen peroxide mixture:
Mix 1/2 cup of 3% hydrogen peroxide, 1 teaspoon of dish soap, and 2 tablespoons of baking soda. Test first in a hidden area, since hydrogen peroxide can bleach some carpets. Apply it to the affected area, let it sit for about an hour, then blot and rinse with water.
Professional cleaning:
If home methods are not enough, a professional cleaning service may be the best option. Professional equipment and solutions can often reach deeper and remove odor more effectively.
Additional odor control:
Commercial odor neutralizers, fresh air, open windows, and fans can all help reduce lingering odor and improve airflow while the area is being treated.
Severe cases:
If the urine has soaked deeply into the carpet pad or subfloor, replacing the padding in that section may be necessary.
Prevention matters:
Proper pet training, waterproof carpet padding, and regular cleaning of pet-frequented areas can help reduce future odor buildup.
Always test any cleaner in a small hidden area first to make sure it does not damage the carpet.
What Neutralizes Dog Urine?
Dog urine can be neutralized with a combination of methods that address both the stain and the odor. Common options include:
- White vinegar: Helps neutralize the alkaline salts in dried urine.
- Baking soda: Absorbs odor and supports neutralization after treatment.
- Enzymatic cleaners: Break down urine proteins and uric acid crystals.
- Hydrogen peroxide: Can help with odor, but should be spot-tested first because it may discolor some materials.
- Dish soap: Helps loosen residue and is often combined with other treatments.
- Lemon juice: Its acidity can help neutralize urine, though it should be used carefully because it may bleach some fabrics.
- Cornstarch: Can help absorb fresh urine before deeper treatment.
- Water rinse: Helps remove urine components and any leftover cleaning residue.
The sooner you treat dog urine, the easier it is to neutralize and remove. Always test any cleaner in a small hidden area before full application.
Author
Victor Nugent
Owner and President of AJS Carpet Cleaning, Inc. with over 20 years of experience in the carpet cleaning business.
FAQs
What cleaning methods do you use?
At AJS Carpet Cleaning, we use several cleaning methods based on the needs of each job. Common options include hot water extraction (steam cleaning), dry cleaning, and encapsulation. Each method is selected to deliver the best result for the specific carpet or upholstery involved.
Do you also clean area rugs and upholstery?
Yes. We also clean area rugs and upholstery. Whether you need general freshening or stain removal, our professional team can help restore their appearance.
Is your cleaning process safe for pets and children?
Yes. We use non-toxic, environmentally friendly cleaning products designed to remove dirt, stains, and allergens while helping maintain a safe and healthy home environment. We also offer pet stain treatment and odor removal services.
Do you offer free estimates?
Yes. We offer free estimates so you can get an accurate idea of the expected cost before scheduling service.
Is your pricing based on the room or square footage?
Pricing is usually based on square footage, along with factors such as carpet condition, staining level, and any additional services required.
Are there any additional charges that could arise?
In some cases, there may be additional charges for heavily soiled areas or specialty stain and odor treatments. Any extra cost is always discussed and approved before work begins.
Do you offer any packages or discounts for multiple rooms?
Yes. We offer packages and discounts for multiple rooms. Call 801-368-0705 to discuss current pricing options.
Is there an extra charge for high-traffic areas?
Some heavily soiled or high-traffic areas may require additional attention. If an extra charge applies, we will explain it in advance.
How far in advance do I need to schedule an appointment?
We recommend scheduling 1 to 2 weeks in advance to secure your preferred date and time. If you need faster service, we will do our best to accommodate you.
How long will the cleaning process take?
Most carpet cleaning appointments take about 1 to 3 hours, depending on the size of the area, the level of dirt and staining, and the cleaning method used.
How long will it take for the carpets to dry?
Drying time is usually around 4 to 6 hours, depending on humidity, airflow, carpet thickness, and the cleaning process used. Good ventilation and fans can help speed things up.
Do you offer weekend or evening appointments?
Yes. We offer weekend and evening appointments to accommodate busy schedules.
Are you licensed and insured?
Yes. AJS Carpet Cleaning is a licensed and insured company. We are committed to professional, reliable service and protecting both our customers and our employees.
Do you have any industry certifications?
Our team stays trained in current cleaning techniques and industry best practices so we can continue delivering professional, high-quality results.
How long have you been in business?
AJS Carpet Cleaning has been serving Utah since 2000, with over 20 years of experience in the professional carpet cleaning industry.
Do you have references or reviews I can check?
Yes. You can find customer testimonials on our website, along with reviews on platforms such as Google and Facebook.
Do you offer a guarantee for your services?
Yes. We offer a 100% satisfaction guarantee. If you are not happy with our service, let us know within a reasonable time and we will work to make it right.
What should I do to maintain my carpet after it’s been cleaned?
Vacuum regularly, address spills quickly by blotting instead of rubbing, use doormats, avoid excessive moisture, and schedule professional cleaning every 12 to 18 months or more often in high-traffic areas.
Do you offer any aftercare products or services?
Yes. We can recommend safe carpet spot cleaners, stain removers, and practical aftercare advice based on your carpet type.
What types of stains are you able to remove?
We treat many difficult stains, including wine and juice, coffee, pet stains, blood, green tea, cooking oil, Kool-Aid, ink, glue, wax, gum, fat, mustard, and nail polish. Professional treatment helps reduce the risk of damaging expensive carpet.
Do you use eco-friendly cleaning solutions?
Yes. We use commercial green carpet cleaning products made with safer, more sustainable ingredients.
How often should I clean my tile, stone, and grout?
Cleaning frequency depends on the location, traffic, and material. In general, floors should be swept or vacuumed weekly, spills should be cleaned promptly, grout should be deep cleaned as needed, and grout or natural stone may need resealing every 1 to 2 years.
Why should I have my upholstered furniture professionally cleaned?
Professional upholstery cleaning removes embedded dirt, allergens, odors, and stains that routine home cleaning often misses. It also helps maintain appearance, extend furniture life, and support a cleaner indoor environment.