Terms and Conditions
Effective Date: September 22, 2026
Welcome to AJS Carpet Cleaning, Inc.*. These Terms and Conditions (AJS Carpet Cleaning, Inc.) (“Terms”) govern your use of our website and services. By accessing our website or scheduling services with AJS Carpet Cleaning, Inc., you agree to these Terms.
1. Company Information
AJS Carpet Cleaning, Inc., provides residential, automotive, and commercial carpet cleaning and related floor care services throughout Utah.
2. Services
We provide services including but not limited to:
Carpet cleaning
Upholstery cleaning
Area rug cleaning
Tile and grout cleaning
Pet odor and stain treatment
Commercial floor cleaning services
Laminate floor cleaning
Auto Carpet Cleaning
All services are subject to inspection. Results may vary depending on fiber content, age, prior damage, staining, and other factors.
3. Estimates and Pricing
All quotes provided online, by phone, or via form submission are estimates only.
Final pricing may change based on:
Actual square footage
Level of soiling
Presence of pet urine contamination
Specialty fibers
Excessive staining
Additional requested services
Customers will be informed of any pricing adjustments prior to service completion.
Promotional offers (including but not limited proof of coupon, or mention of ad(s)) are subject to limitations and may:
Apply only to standard-sized rooms/promotions
Not be combined with any other offers
Be modified or discontinued at any time
4. Payment Terms
Payment is due at the time of service unless otherwise agreed in writing. We accept approved forms of payment, including major credit/debit cards and other methods listed at the time of service. Returned payments may be subject to additional fees.
5. Cancellations and Rescheduling
We request at least 24 hours’ notice for cancellations or rescheduling. Failure to provide proper notice or failure to provide access to the property may result in a cancellation or trip fee.
6. Customer Responsibilities
Customers agree to:
Provide safe and reasonable access to the service area
Secure pets
Remove fragile or valuable items
Ensure utilities (water and electricity) are operational
Disclose known pet accidents, prior damage, or specialty fibers
AJS Carpet Cleaning, Inc., is not responsible for damage to items not removed from the work area.
7. Stain and Odor Disclaimer
Not all stains or odors can be removed.
Permanent stains, color loss, fiber damage, or subfloor contamination may prevent complete removal.
Pet urine contamination may require additional treatment beyond standard cleaning.
Wicking (the reappearance of stains) may occur after drying.
8. Satisfaction Guarantee
If you are not satisfied with your service, you must notify AJS Carpet Cleaning, Inc., within seven [7] days of service completion.
We may, at our discretion:
Provide a re-clean of affected areas
Refunds are not guaranteed and are determined at the sole discretion of AJS Carpet Cleaning, Inc.
9. Limitation of Liability
AJS Carpet Cleaning, Inc., is not liable for:
Pre-existing damage
Improper installation
Shrinkage, color loss, or fiber distortion
Wear patterns or traffic lane discoloration
Damage resulting from improper prior cleaning
To the fullest extent permitted by law, AJS Carpet Cleaning, Inc., shall not exceed the total amount paid for the services rendered.
10. Website Use
All content on this website, including logos, branding, text, images, and trademarks, is the property of AJS Carpet Cleaning, Inc.*, and may not be reproduced without written permission.
Users agree not to:
Submit false information
Misuse contact forms
Attempt to interfere with website functionality
11. SMS and Email Communications
By submitting a form or scheduling services, you consent to receive:
Appointment confirmations
Service reminders
Follow-up communications
Billing requests
Promotional messages (if opted in)
Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. Carriers are not liable for delayed or undelivered messages. You must be 18 years of age or older to use this SMS service.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Governing Law
These Terms shall be governed by the laws of the State of Utah. Any disputes shall be resolved in the courts located in Utah County, Utah.
14. Force Majeure
AJS Carpet Cleaning, Inc. shall not be liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to:
Severe weather
Natural disasters
Equipment failure
Government actions
15. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.
16. Payment Method(s):
We will accept check(s) for payment only at time of service when handed to tecnician. All Major Credit Cards accepted & payment through Venmo.
17. Late Payment(s):
After 14 days of no payment from date of service delivered, there will be a $25 late fee accrued. Every additional 30 days following will continue to accrue $25 late fee(s).
18. Customer Service & Contact Information
If you have any questions, concerns, or need assistance regarding our servic
es or communications, please contact our General Manager, Leiana Pilimai, by phone at 619-877-5879 or by email at info@ablejan.com. We strive to respond to all inquiries promptly and provide timely support.